How much down payment can tour operator ask about? Definitely not up to 40 percent of the price, my consumer advocates and had appealed against airlines – including Tui. The Supreme Court gave them today mostly right
If you book a package holiday with certain providers may pay too much -. To advance cost or even at the cancellation of the holiday. Whether providers such as Tui reason, however, already may require when booking up to 40 percent of the price and the same amount cancellation fee one month prior to departure, which have consumer advocates litigate on Tuesday by the Bundesgerichtshof (BGH) in Karlsruhe.
opinion of the Judges: tour operators shall only in exceptional cases, more than 20 percent down payment on package travel (Ref .: X ZR 85/12, etc.). They gave so that the applicants mostly right. The consumer advocates had taken place in a number of lawsuits against the fact that tourists should pay down on the total cost of their package holiday in some cases, between 25 and 40 percent.
Promoters must justify the high fees
plaintiffs are the Consumer Association of North Rhine-Westphalia and the Federation of Consumer Organisations. They have sued several tourism companies, including just the Tui .
The Consumer advocates also were successful action against costs that provide their customers with the organizers of cancellation of travel in addition. The costs are staggered and depend on the number of days prior to departure. The Supreme Court decided: The organizer must provide detailed reasons for the amount of the penalty. Even the lower courts had given judges rather the consumer centers.
What is it exactly?
First, there was the question of whether certain tour operators have charged its customers high payments for package tours. On the other stood allowances, paid upon cancellation by a client to the test.
Who sees the clients’ rights violated?
The Consumer North Rhine-Westphalia has appealed against the TC Touristic GmbH and the Interactive Affiliate Network. The Federation of Consumer Organisations appealed against Tui Germany.
Against what go before the consumer protection exactly?
The consumer organizations oppose clauses in the travel conditions for package tours. As a result, customers had 25, 30 or 40 percent of the total price of the bill down payment . The Consumer Association NRW also going on at travel cancellations to percentage staggered costs. The amount of the cost depends on the number of days remaining until departure. This method relates According to the Supreme Court announcement not Tui.
Are there examples of the cancellation?
Urlaubstours as required, according to the Supreme Court for air travel 40 percent of the price up to 30 days prior to departure. From the 29th day 45 percent should be payable from the 6th day 70 percent. In TC Touristik about 25 percent were due by 42 days prior to departure.
What was the goal of consumer protection?
They wanted to ensure that the relevant clauses may no longer be used because payments and cancellation costs are too high. that’s them now partially succeeded.
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