Bank customers could soon be surprised if they look at their account statements: last Wednesday amounts were charged twice by mistake by card payments. After FOCUS online information is a nationwide phenomenon -. Theoretically all banks are affected
Not only at the Sparkasse Bochum came last week to double debits. This was announced by a spokeswoman for the service provider concerned “TeleCash” FOCUS Online. “There are from consumer point of view also affected other banks,” the spokeswoman said. What other banks or financial institutions are concerned, wanted the “TeleCash” spokeswoman however not notified.
The speaker of the Hessische Landesbank (Helaba), Wolfgang kiss, FOCUS Online said that it constitutes a Germany-wide phenomenon affected. are nationwide terminals “TeleCash” employing, among other things, the financial institutions as well as merchants. Theoretically, therefore, can be any bank and affected throughout Germany customers. How many cases there were, is still unclear.
The need concerned now know
In the next few days the consumers in question would “automatically receive a credit, transparent on the account statement understand is “divided” TeleCash “with. Until the weekend the faulty debited money should have landed again on the account, said a spokeswoman Unions against the “WAZ”. Even kiss stressed that customers would need to do nothing.
payment files processed twice accidentally
The “WAZ” had initially reported that last Wednesday (March 23rd) for some customers, who paid with the debit card, amounts were charged twice. Reason for the error is a mistake of your company “TeleCash” that manages as a service, the debit, the report goes on.
“On March 23, 2016 payment files were accidentally processed twice between TeleCash and a banking group. This resulted in a double collection of payments which they have carried beiHändlern some consumers, “TeleCash FOCUS Online said. Kiss told FOCUS Online, the mistake had occurred only in those transactions that occurred in conjunction with a PIN entry. On the However, security of the cards have the incident no effect, he stressed stakeholders might use their map
no more standing in line.. Therefore, you have no more soon in the bank branch
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