© Dado Ruvić / Reuters

The short message service Twitter is gaining slowly added customers , In the last quarter of the users increase as since the IPO of the US company in 2013 was so weak from not more. Investors reacted disappointed and parted from the Twitter-share which slumped by more than eleven percent on Tuesday in after-hours trading. Nevertheless, there was strong quarterly figures, which exceeded analysts’ expectations.

Twitter is currently behind other Internet-networks like Facebook, Instagram and snapchat back, that increased its customer numbers considerably stronger. In period April to June counted 304 million active Twitter users – 2 million more than in the previous quarter. The end of June had given up his post Twitter CEO Dick Costolo, his interim successor was Jack Dorsey. “People around the world know Twitter, but it is not clear why they should use Twitter,” Dorsey said in a conference call with analysts. “This is unacceptable, and we are not so happy.”

Chief Financial Officer Anthony Noto acknowledged problems one to gain a new audience for the 140-character messages. “It’s simple: The product is still too hard to use,” Noto said. “We are expected to have no significant sustainable growth users before we reach the mass market.” Ken Sena from research firm Evercore ISI welcomed the openness of management. “You have given the investors a sense of the challenge,” Sena said. This let hope Twitter difficulties now regards also determined Debra Aho Williamson added from market researcher Emarketer.

The sales however rose at Twitter spite of disappointed expectations in the quarter by 61 percent to 502 million dollars. He fell as the earnings per share from higher than predicted by experts. The net loss shrank slightly to 137 million dollars. For the full year was Twitter from a slightly more optimistic revenue forecast. Accordingly, a range from 2.2 to 2.27 now is (to date: 2.17 to 2.27) billion dollars expected.