The customers of Germany’s largest banking house can breathe.: the massive technical problems in online banking are resolved according to Deutsche Bank. “All customers of Deutsche Bank can do their banking since this morning again perform full,” the institute said in Frankfurt on Saturday. From the software problems had a “large number” of customers concerned have been said a spokesman. More detailed figures initially he did not.
“The error analysis is ongoing,” the spokesman said. The German bank has around eight million private customers in Germany. Half of you uses, according to the Bank intensively online banking.
The account balances in online banking and account statements to customer terminals in the stores are displayed correctly, as the bank said. “The double bookings unexecuted are still visible. However, now the associated reversal postings are displayed. “
Many customers had complained on Friday, they did not come to their money. Bank statements debits had been displayed from June 1 twice previously. While some customers suddenly a higher balance was indicated by the glitch, skidded other accounts into the red.
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Just for monthly bills higher charges for example for rent are usually due. In double debiting of such items in the MRP is sometimes exhausted quickly. The money house had assured, no payments twice depicted had actually taken place.
In social media concerned had reported that they came not to machines on their money. Customers complained Moreover, cashless payments, for example, petrol stations are not possible in some cases. A bank spokesman confirmed on Saturday that there were these problems. This had been the case, but only a relatively small number of customers. Due to the many customer requests the stores had opened a few exceptions on Friday to 20 AM.
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