Airbnb leads appeal function for neighbors – FAZ – Frankfurter Allgemeine Zeitung

appeal mouse click: In the future, annoyed neighbors can anonymously about noisy guests complain

Angry neighbors can continue to complain directly to the bed intermediaries Airbnb about users that their homes over the Mitwohnportal rent. Since early June, the company offers from San Francisco to a corresponding function on its Internet platform. The service is initially valid but only in the United States. “We are working to make the tool available worldwide,” a spokesman said on Wednesday (local time) on demand.

complaints about commercial and inconsiderate users who mean noise and stress for neighbors accompany the rapid rise by Airbnb long. Now the company wants to help weed out bad apples, but writes in the company blog: “The overwhelming majority of the guests are respectful travelers so that complaints and problems are incredibly rare.” About the new function can anonymously hints are given that Airbnb then Check and, if necessary, suspend also users or exclude wants.

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the business model of 2008 founded company from Silicon Valley enjoys Although high popularity, but is controversial. In New York, for example, there are conflicts for years with the Rangers who hold a large portion of the rented rooms and apartments for illegal and complain also that some users would not pay taxes on their Airbnb revenue. In Berlin it is even forbidden since May to offer all apartments as apartments. Who does nevertheless risked up to 100,000 euros fine.

The rapid growth of Airbnb poses a threat to the established hotel industry with its influential lobby. The investor with about 25.5 billion dollars ( nearly € 23 billion) rated entity lists claims to more than two million rooms and apartments around the globe. By comparison, the two standing before the merger the market leader hotel groups Marriott International and Starwood have together around a million beds

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