FRANKFURT / BONN (Reuters) – The Financial BaFin last year, significantly less customer complaints have been received about bad investment advice than last year. Consumers still had complained in 2013 in 9720 cases of an incorrect in their view, advising banks, savings banks or financial institutions, it was last year still 6050 cases. A spokeswoman for the BaFin on Tuesday confirmed a previously published report of the Berlin “Tagesspiegel” (Wednesday).
As part of its advisory and register of complaints, the Federal Financial Supervisory Authority (BaFin) accumulated since the first November 2012, the data from advisers in Germany and registered complaints from customers. Now for the first time two full calendar years can be compared.
“Some subjects were 2014 not as up to date as 2013,” the BaFin spokeswoman said the decline in numbers. So many customers were in 2013 turned to the supervision, because they could not sell units in investment funds
Last year, the boom in the stock markets slowed the number of complaints. Take “A greater market development at the same time the complaints about the performance of financial instruments, “said the BaFin spokeswoman of the German Press Agency. In Germany there are annually about 70 million investment advice.
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