VW CEO Matthias Mueller has warned of drastic consequences if the carmaker in the exhaust scandal should compensate the customers in Europe on the US model. Volkswagen had been returned EUR 16.2 billion to resolve the crisis and is still solidly financed. “But you have to be a mathematician to realize that compensation payment of any amount would overwhelm even Volkswagen”, Müller said the “Welt am Sonntag”.
At least $ 5,100 for US customers
in the US, VW had reached an agreement with US authorities and applicants in the past week after months of negotiations. Accordingly Volkswagen is expected to cost the exhaust affair in the US up to 15 billion dollars. A corresponding packet looks buybacks, compensations and penalties to be. So will VW US customers (4600 euros) paid with rigged cars at least $ 5,100 compensation. The owners could choose whether VW will buy back or convert their car. The scheme is still not final, a judge must still approve
are around 500 000 cars affected by the exhaust manipulations in diesel vehicles in the US -. world but eleven million vehicles, of which 2.4 million in Germany. The exhaust scandal had VW plunged into a serious crisis. 2015 recorded the carmaker its biggest loss in the Group’s history.
Are the Germans second-class customers
Müller leaned again from a required about by consumer protection compensation scheme as in the US for the rest of affected customers. He pointed to a different situation. “The limits are in the United States much more stringent, so that is also retrofitting complicated.” In addition, the participation in a product recall in the US is voluntary – unlike, say, in Germany. The authorities in the United States expected also that as many vehicle owners convert their cars, Muller told the newspaper. “We will give our customers an incentive to participate in the conversion with the premium in the United States.” This 1: 1 to compare about the situation in Germany, was not possible. “And what would it not least economically mean for our company if we would do that but, I probably do not carry on.”
Consumer advocates complain against it for quite some time that the customers in the domestic market far less rights than the VW buyers in the US. The head of the Federation of Consumer Organizations, Klaus Mueller, said in the Tagesspiegel of “second-class clients”. In Germany, numerous complaints from buyers against Volkswagen or VW dealer pending. The customers argue either damages or the cancellation of the sales contract. Class actions as in the US, there are not in Germany, process service and collection companies offer customers but to let the claims cede and take up a bonus enforcement.
Consumer Minister Maas want more information for the customer
Federal consumer Minister Heiko Maas is currently working on test cases for consumers that should be emulated the pattern processes in investment process. With fast results is not expected. Maas called at the weekend in the face of the exhaust scandal especially better information for car buyers about the pollutant technology vehicles. “Full transparency for the customer’s certainly been the case when it comes to emission control is not sufficient – not only at VW. That will have to change “, the SPD politician of the German press agency said. “Consumers will also help to ensure that no questions remain at this point in the future open.” In studies of the Federal Motor Vehicle Office in the course of the affair exhaust manipulations at VW conspicuous values had fallen into the eye with other brands. It became apparent that the exhaust gas cleaning off some at certain temperatures. This was probably not all car owners when buying clear. Maas said: “The consumer has the right to be fully informed. This is the nuts and bolts, to decide to whether to buy a product or not. “To rectify the exhaust gas purification, to 630 000 cars are voluntarily brought to the workshops.
Great customer German See also plans but action
Volkswagen not only gets into trouble with his private clients. The Fish Company German Lake is planning a multi-million dollar lawsuit for fraud against Volkswagen. The SME alleges that the carmaker to have not complied with agreements for joint sustainability projects. The German lake is VW major client and had completely changed over its 450 strong car fleet to VW Group vehicles around six years ago. A VW Group spokesman said on Sunday on request: “Since we have not given such an action, we can also express this is not.” It’s about VW and MAN Nutzfahrzeuge and Volkswagen Passenger Cars and Audi. The agreement had also constitutes work together on practical examples of environmentally friendly logistics. The managing partner of Deutsche See, Egbert Miebach, Deutsche Presse-Agentur said: “We are deeply disappointed by VW and feel put off us and cheated, because the common angedachte partnership has been respected in the field of sustainability only from our side. Talks to change this have been blocked by pages VW. “ with dpa
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